Guides and Forms

Guidance and forms relating to tenancy deposit protection and deposit disputes are available to download here.
You can also visit our Case Studies section to read examples of how we resolve tenancy deposit disputes
You will need Adobe Acrobat Reader to view and use these documents (download your FREE Acrobat Reader here).

  • Deposit Protection Guides
    Guidance on deposit protection
  • Deposit Dispute Guides
    Raising and responding to a dispute
  • Prescribed Information
    including suggested tenancy agreement clauses
  • Scheme Rules
    Rules of TDS
  • Membership Forms
    Apply for membership, order TDS merchandise, and register deposits by post

Deposit Protection Guides

An information leaflet on tenancy deposit protection which tenants must be given as part of prescribed information at the start of the tenancy.

A comprehensive guide to deposit protection written and published by all of the schemes

10 top tips to help agents get it right

Guidance on what to do if one of the parties cannot be contacted

Guidance for members on transferring deposits between different tenancy deposit schemes

Guidance on the implications of the Court of Appeal judgment

Deposits should be protected within 30 days. Read for our approach when this is not adhered to

What needs to be done when sharers change mid-tenancy

Deposit Dispute Guides

What happens to a deposit dispute once it has been sent to TDS

This is a detailed guide on how best to present your tenancy deposit dispute.

The adjudicator's approach when reaching an adjudication decision.

These notes are intended to provide guidance to the parties to a dispute when they are completing a Dispute Application or Dispute Response form.

Photos and videos are a popular form of evidence, but often not approached correctly. Here is what TDS adjudicators need to see.

What TDS looks for in check in and check out reports, inventories, and schedules of condition

Our approach to unfair contract terms

What you need to know about disputes with more than one tenant

This document explains what happens when the court is involved in a tenancy deposit dispute..

TDS is the only scheme to resolve disputes on non-AST deposits. Read this guide for more information.

Prescribed Information

NEW - 2014: - A PDF template for Prescribed Information which tenants must be given when deposits are protected, and suggested clauses for tenancy agreements and terms of business.

NEW - 2014: - A word template for Prescribed Information which tenants must be given when deposits are protected, and suggested clauses for tenancy agreements and terms of business.

An information leaflet on tenancy deposit protection which tenants must be given as part of prescribed information at the start of the tenancy.

An information leaflet on tenancy deposit protection which tenants must be given as part of prescribed information at the start of the tenancy.

Scheme Rules

TDS Rules of Membership for Letting Agents and Corporate Landlords

TDS Rules for the Independent Resolution of Deposit Disputes

A summary of the changes to TDS scheme rules as of April 1st 2013

Membership Forms

Apply for membership here if you are a regulated letting agent

If you do not fit in to other membership categories we can consider membership for you on an individual basis

Complete this form to register a tenancy by post

Order window stickers, leaflets, and other TDS products

Apply here if you protect more than £100,000 of deposits

Apply for membership here if you are a Housing Association

RSS Feed Latest TDS News

TDS £340million Ahead In Tenancy Deposit Protection

Reporting on its first year operating across the entire United Kingdom, The Dispute Service has published new figures confirming it as the leading force in tenancy deposit protection.

14th October 2014

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