Information for Agents
What is the Tenancy Deposit Scheme?
If you have taken a deposit on an assured shorthold tenancy, by law you must protect it with a government authorised scheme, such as the Tenancy Deposit Scheme.
When tenancies come to an end there are sometimes disagreements over how the deposit is divided. If the deposit is protected by TDS, the dispute can be referred to us and an impartial adjudicator will decide how much should be awarded to each party based on the evidence sent to us.
TDS is a multi-award winning service and the UK's longest established provider of tenancy deposit protection. Letting agents can join TDS to benefit from multi-award winning service, market leading prices and annual discounts.
How does the Tenancy Deposit Scheme work?
You receive the deposit from the tenant
Within 30 days, register the deposit on the TDS website to protect the deposit and give the tenant 'prescribed information' - documents showing how the deposit is protected and a leaflet about TDS.
You keep hold of the deposit during the tenancy.
At the end of the tenancy return the agreed amount direct to the tenant and update the TDS database.
If you and the tenant can't agree on deductions, you can raise a tenancy deposit dispute with the Tenancy Deposit Scheme. We provide free, impartial adjudication to decide how the deposit is divided.