Careers at The Dispute Service Ltd.

Job Title:                  Receivables Credit Controller – Part Time

Reporting to:                     Receivables Manager

Department:                      Finance

Hours of work:                  5 Days per week / 1:30pm to 5:05pm Monday to Thursday and 9:00am to 5:05pm on Friday (21hrs 25 mins per week)

Benefits:                            Healthcare, pension and death in service

Holiday:                             28 days p.a. plus bank holidays Pro-Rated

Application deadline:    Friday 26th September


Reporting to the Receivables Manager you will ensure the prompt payment of all monies due to the company. The primary focus is on the recovery of membership fees, but you will be expected to assist with the collection of other debts and other jobs as required within the Receivables department.   


Work with a minimum of supervision on collection of membership fees

Maintain accurate and up to date account records

Use initiative to achieve targeted results, while promoting customer goodwill

Work with other departments in the organisation and service providers to resolve queries

Update the relevant databases and excel spread sheets in accordance with procedures

Have regular member contact by phone, fax and email

Handle queries and resolve problems within company guidelines and policy

Produce reports, both periodic and others as required

Raise credit notes when requested by Senior Management/MR team for the revision of invoices

Be part of the annual invoicing and membership fee setting process

Answer member queries using Salesforce, by email and telephone

Assist with collection of other debts including insurance claims and disputed deposits

Any other assistance within the Finance department as requested


Key Skills and Experience

Confident, positive, focused and self-motivated

Must be highly accurate with a keen eye for detail

Must be proficient in the use of Excel

Credit control experience

Experience of Sage 200

Ability to communicate clearly in writing and verbally to people at all levels within the business.

Ability and willingness to show initiative and think “outside the box”

A commitment to delivering exceptional customer service at all times


Academic Qualifications

At least 5 GCSEs grades C and above in English and Maths 



To apply please send your CV and a covering letter to 

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