Dispute Case Studies

Here you will find case studies explaining how deposit disputes are resolved with useful advice on presenting your case. Every month we publish a new real life case study of a tenancy deposit dispute in the Adjudication Digest. 

Mike Morgan

'When tenant relations turn cold...' July's Adjudication Digest

In this month's dispute a specially negotiated clause required the tenant to pay utility charges for a heating and air conditioning system. In the absence of a bill from the block's managing agent the landlord estimated an amount to be charged, disputed as too much by the tenant. Click on the link above to find out the adjudicator's decision. 


by Michael Morgan, Director of Dispute Resolution


Adjudication Digest Library

  • Cleaning
  • Damage & Redecoration
  • Rent, bills and fees
  • Tenancy Agreement Clauses

Quick case studies

Here are some quick case studies with key pieces of advice you for putting a good case together.

How to approach disputes

Here are some quick guides on how TDS approaches different types of dispute.


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TDS Director elected to Ombudsman Association executive committee

TDS Director of Dispute Resolution Michael Morgan, has been elected to the Ombudsmans Association executive committee.

11th June 2015

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