Board and senior staff
Find out more about the TDS team.
Chairman of the Board
Professor Martin Partington
has been Chair since May 2010.
An Emeritus Professor of Law at the University of Bristol he worked at the Law Commission until 2008 as a specialist consultant on housing law.
Chief Executive Officer
BA (Oxon), PGCE, MSc, FCIH has been CEO since September 2010 following a period of management consultancy. He has worked as chief executive of three housing associations as well as chairing a housing association and a regeneration charity.
Senior management team
Deputy Chief Executive (Resources): Nick Hankey ACA, ACMA is a qualified accountant who joined TDS in September 2011. He has held a number of senior finance director posts in the private sector.
Head of Dispute Resolution: Mike Morgan is the Independent Case Examiner. Having trained as a solicitor Mike worked in Trading Standards and at Qualitas, the Furniture Ombudsman.
Head of Member Relations: Ben Beadle
Ben had spent eight years in lettings and property management before he joined the TDS adjudication team as a Casework Scrutiny Manager. In 2011 he became the Scheme’s first Head of Member Relations with a brief to further develop TDS’s work with member firms.
Disputes Administration Manager: Angela Dickens has worked at TDS since the start and is responsible for the early stages of the disputes administration process.
Corporate Services Manager: Kim Twyman has a background in Lettings Agency work and is responsible for special projects and the management of the TDS Call Centre.
IT Service Delivery Manager: Alan Maughan has extensive experience in a range of private sector organisations in an IT service delivery management role.
HR Manager: Josanne Leon has extensive experience in HR, most recently in the lettings sector.
Independent Martin Partington (Chairman)
Independent Jodi Berg
Representative of the National Federation of Property Professionals (Ian Potter)
Representative of the Royal Institution of Chartered Surveyors (Paul McCormack)
Chief Executive Steve Harriott (Executive director)
Deputy Chief Executive Nick Hankey (Executive director)
Representative of the Residential Landlords Association (Alan Ward)