The Tenancy Deposit Scheme is the voice of authority in tenancy deposit protection. Here you will find reports, books, and statistics which we have published and annual reviews of The Dispute Service Ltd.

  • Annual Review 2015
  • A Guide to the Legislation
  • A Digest of Statistics
  • An Evaluation, Five Years On
  • Deposit Dispute Statistics
  • Annual Review Archive
  • SafeDeposits Scotland, Two Years On
  • Annual Review 2015


    2014-15 saw continued growth and success for The Dispute Service across the United Kingdom.  

    The new Annual Review gives statistics of deposit protection and dispute resolution, as well as a summary of our work over the past year improving our service, and promoting best practice in the lettings industry, in particular through our new TDS Charitable Foundation. 

    Tenancy Deposit Protection in England and Wales: A Guide to the Legislation

    An overview of deposit protection law in England and Wales, including summaries of the most important court cases.

    Authored by Steve Harriott, Chief Executive of The Dispute Service, it is written with landlords, letting agents, and tenants in mind to offer a clear summary of the important legal issues surrounding tenancy deposit protection. 

    TDS guide to the legislation cover

    Tenancy Deposit Protection; A Digest of Statistics

    This digest contains key statistics relating to tenancy deposit protection across all three schemes. It includes data from a variety of sources including the Department for Communities and Local Government and the English Housing Surveys. 

    Written by Steve Harriott, CEO

    Tenancy Deposit Protection A Digest of Statistics 2014

    Written by Steve Harriott, CEO

    Tenancy Deposit Protection A Digest of Statistics 2013



    An Evaluation of the Legislation, Five Years On

    In 2012 mandatory tenancy deposit protection entered its fifth year in England and Wales. This report examines the impact of the legislation since 2007 and what we might expect for the future.

    Written by Steve Harriott, CEO







    Deposit Dispute Statistics

    The Tenancy Deposit Scheme publishes regular statistics on the tenancy deposit disputes which we adjudicate, and the performance of our adjudication team. 

    Annual Reports Archive

    Previous TDS Annual Reports can be downloaded here.



    SafeDeposits Scotland, Two Years On

    This report gives a summary of SafeDeposits Scotland’s activities and achievements in its first two years in operation.
    The Dispute Service is the lead partner in SafeDeposits Scotland and provides key operational functions for the company.






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    More Choice In Deposit Protection As The Dispute Service Appointed New Custodial Scheme Provider

    The Dispute Service has been approved by the Department for Communities and Local Government to launch a new custodial deposit protection scheme in England and Wales.

    11th November 2015

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